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Apply for this position
Director of Patient Financial Services
Location: Owosso, MI
Start Date: 04-20-2026
Contract Type: Perm
Shift Type: Monday-Friday, 8:00 AM - 5:00 PM (Day)
Hours per Week: 36
Bill Rate: $105,000-$158,000
About United Health Care Staffing
At United Health Care Staffing (UHC Staffing), we believe healthcare staffing should be more than just finding a job. We are here to connect amazing professionals with opportunities that make their careers exciting, rewarding, and meaningful. With us, you're not just signing up for a contract you are joining a team that's got your back, answers your calls, and maybe even cracks a joke or two to brighten your day. Think of us as the travel buddy who handles the logistics while you focus on what you do best helping people heal.
Roles & Responsibilities
- Lead and direct Patient Financial Services and Professional Billing teams to ensure accurate, compliant revenue cycle operations
- Oversee credentialing for physicians, APPs, practice locations, home health, hospice and the main hospital
- Create and implement policies and procedures to improve patient account processes and customer satisfaction
- Provide oversight of billing processes to optimize revenue capture and compliance
- Evaluate and enforce collections policies in collaboration with Pre-Services leadership
- Manage vendor relationships to maximize financial performance and operational efficiency
- Determine staffing needs and drive hiring and development for Patient Financial Services
- Identify process improvement opportunities to streamline the revenue cycle and improve cash flow
- Implement internal controls and monitoring tools in partnership with IT to protect revenue integrity
- Develop and deliver training programs that elevate team capabilities and meet organizational expectations
Qualifications
- Associate's Degree in Accounting, Finance, Business Administration, or Healthcare Administration required; Bachelor’s preferred
- Minimum 5 years in a management role within billing or revenue cycle required
- 3 to 5 years experience in medical claims billing and follow-up functions required
- Proven leadership experience with strong judgment and problem-solving skills
- Experience working with hospital accounts receivable and physician practice AR highly preferred
- Proficiency with Microsoft Excel and Word required
- Experience with EMR systems such as Epic or Meditech preferred
- Familiarity with insurance contracts, EOBs, coding methods, and revenue cycle KPIs preferred
- HFMA CHFP, HFMA CRCP, or AAHAM Certified Revenue Cycle Specialist preferred
Education
- Associate’s Degree in Accounting, Finance, Business Administration, or Healthcare Administration required
- Bachelor’s degree preferred
Knowledge & Skills
- Revenue cycle management and reporting
- Facility and professional billing processes
- Credentialing workflows and compliance
- Accounts receivable management and collections strategies
- Vendor management and contract oversight
- Development of policies, procedures, and internal controls
- Strong communication, relationship building, and cross-functional collaboration
- Proficiency in Microsoft Excel for reporting and analysis
Benefits
- Agency placement fee: 18%
- Comprehensive health care coverage including medical, dental, and vision
- 401(k) retirement plan
- Paid time off to recharge and be your best
- Flexible spending accounts for healthcare and dependent care
- Tuition reimbursement to support your ongoing growth
- Employee discounts and perks including Tickets At Work and discounts at the hospital café and gift shop
- Free parking for staff
- Employee recognition programs and wellness/recreational benefits
Apply Now
Ready to start your next adventure as a Director of Patient Financial Services? Let's get you moving forward!
Send your resume to [email protected] or call us at 408-441-9200 today.
Hashtags
#PatientFinancialServicesDirector #OwossoMIJobs #HealthcareLeadership #RevenueCycle #BillingJobs #UHCCareers #HealthcareJobs #MemorialHealthcare #FinanceLeadership #RevenueCycleCareers