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Director of Patient Financial Services – UHC Staffing

Director of Patient Financial Services

Location: Owosso, MI

Start Date: 04-20-2026

Contract Type: Perm

Shift Type: Monday-Friday, 8:00 AM - 5:00 PM (Day)

Hours per Week: 36

Bill Rate: $105,000-$158,000

About United Health Care Staffing

At United Health Care Staffing (UHC Staffing), we believe healthcare staffing should be more than just finding a job. We are here to connect amazing professionals with opportunities that make their careers exciting, rewarding, and meaningful. With us, you're not just signing up for a contract you are joining a team that's got your back, answers your calls, and maybe even cracks a joke or two to brighten your day. Think of us as the travel buddy who handles the logistics while you focus on what you do best helping people heal.

Roles & Responsibilities

  • Lead and direct Patient Financial Services and Professional Billing teams to ensure accurate, compliant revenue cycle operations
  • Oversee credentialing for physicians, APPs, practice locations, home health, hospice and the main hospital
  • Create and implement policies and procedures to improve patient account processes and customer satisfaction
  • Provide oversight of billing processes to optimize revenue capture and compliance
  • Evaluate and enforce collections policies in collaboration with Pre-Services leadership
  • Manage vendor relationships to maximize financial performance and operational efficiency
  • Determine staffing needs and drive hiring and development for Patient Financial Services
  • Identify process improvement opportunities to streamline the revenue cycle and improve cash flow
  • Implement internal controls and monitoring tools in partnership with IT to protect revenue integrity
  • Develop and deliver training programs that elevate team capabilities and meet organizational expectations

Qualifications

  • Associate's Degree in Accounting, Finance, Business Administration, or Healthcare Administration required; Bachelor’s preferred
  • Minimum 5 years in a management role within billing or revenue cycle required
  • 3 to 5 years experience in medical claims billing and follow-up functions required
  • Proven leadership experience with strong judgment and problem-solving skills
  • Experience working with hospital accounts receivable and physician practice AR highly preferred
  • Proficiency with Microsoft Excel and Word required
  • Experience with EMR systems such as Epic or Meditech preferred
  • Familiarity with insurance contracts, EOBs, coding methods, and revenue cycle KPIs preferred
  • HFMA CHFP, HFMA CRCP, or AAHAM Certified Revenue Cycle Specialist preferred

Education

  • Associate’s Degree in Accounting, Finance, Business Administration, or Healthcare Administration required
  • Bachelor’s degree preferred

Knowledge & Skills

  • Revenue cycle management and reporting
  • Facility and professional billing processes
  • Credentialing workflows and compliance
  • Accounts receivable management and collections strategies
  • Vendor management and contract oversight
  • Development of policies, procedures, and internal controls
  • Strong communication, relationship building, and cross-functional collaboration
  • Proficiency in Microsoft Excel for reporting and analysis

Benefits

  • Agency placement fee: 18%
  • Comprehensive health care coverage including medical, dental, and vision
  • 401(k) retirement plan
  • Paid time off to recharge and be your best
  • Flexible spending accounts for healthcare and dependent care
  • Tuition reimbursement to support your ongoing growth
  • Employee discounts and perks including Tickets At Work and discounts at the hospital café and gift shop
  • Free parking for staff
  • Employee recognition programs and wellness/recreational benefits

Apply Now

Ready to start your next adventure as a Director of Patient Financial Services? Let's get you moving forward!

Send your resume to [email protected] or call us at 408-441-9200 today.

Hashtags

#PatientFinancialServicesDirector #OwossoMIJobs #HealthcareLeadership #RevenueCycle #BillingJobs #UHCCareers #HealthcareJobs #MemorialHealthcare #FinanceLeadership #RevenueCycleCareers